The staff of Ballybofey and Stranorlar Credit UnionThe Staff and Management at the Ballybofey and Stranorlar Credit Union have become first Irish Credit Union to achieve the new Customer Service Excellence Ireland recognition award.It follows their participation in a two month programme which consisted of a training workshop and members satisfaction assessments.One of 16 Credit Unions in Donegal, the team at Ballybofey and Stranorlar participated in an initiative with Customer Service Excellence Ireland which has the objective of continuous improvement in member satisfaction through the customer service training and assessment. Pauline Tourish, Credit Union Manager at the Twin Towns office said they were delighted to be part of this positive programme.“I am very proud of the team and their achievement. Our members and their satisfaction is of utmost importance to us and the focus on that is something we are pleased to be always working on. Our participation in the programme together with achieving the CSEI recognition shows our commitment to our members” BALLYBOFEY AND STRANORLAR CREDIT UNION IS TOPS FOR CUSTOMER SERVICE! was last modified: July 19th, 2014 by StephenShare this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)Click to share on Telegram (Opens in new window)Click to share on WhatsApp (Opens in new window)Click to share on Skype (Opens in new window)Click to print (Opens in new window) Tags:Ballybofey and Stranorlar Credit UnionCustomer Service Excellence
WASHINGTON (AP) – Up to 80 percent of the attacks in one of Iraq’s most troubled provinces are against civilians rather than the U.S. military, a deliberate shift in tactics over the past eight months, a U.S. commander said Friday. The description of kidnappings, assassinations and other attacks in Diyala province followed testimony Thursday by two U.S. generals to Congress that an upsurge in violence in Iraq could drive the country into civil war. “Initially we were the target of just about 60 percent of the attacks,” Col. Brian Jones, commander of the 4th Infantry Division’s 3rd Brigade Combat Team, said Friday. Now, he said, “we are seeing anywhere from 20 to 25 percent of the attacks, and a majority of the attacks are now amongst the civilian population.” The attacks in Diyala, north of Baghdad, often are assassinations or kidnappings for extortion, Jones told Pentagon reporters in a briefing from Iraq. The Bush administration and military leaders have been reluctant to characterize the sectarian violence as a civil war. But on Thursday, Gen. Peter Pace, chairman of the Joint Chiefs of Staff, and Gen. John Abizaid, the top U.S. commander in the Middle East, told a Senate committee that it could lead that that. Jones said the kidnappings provide money for insurgent operations, but it is not clear whether the abductions are orchestrated by local militia groups or foreign fighters. “It’s very difficult to classify what’s being conducted by insurgents as opposed to what’s sectarian because there are so many interests that collide here in Diyala,” Jones said. He noted that while Sunnis accounts for a majority of the population, the provincial government is run more by Shiites and Kurds. Jones offered an optimistic assessment of the Iraqi Army units in his region, saying he believes they will be ready to operate on their own by the end of this year or the middle of next year. He said the units are not independent yet because they lack military intelligence capabilities and logistical support, such as the ability to get enough gas to run their trucks. When asked why the Iraqi Army’s progress has not stemmed the violence, he said the situation would be much worse without them. “I can’t imagine what the violence would be like if the (Iraqi) army wasn’t working,” he said. “I think what you’ll see is a peak in the violence, and I think it’ll start to drop off.” AD Quality Auto 360p 720p 1080p Top articles1/5READ MOREWhy these photogenic dumplings are popping up in Los Angeles160Want local news?Sign up for the Localist and stay informed Something went wrong. Please try again.subscribeCongratulations! You’re all set!
Cyprus FriendshipThey listen to Maroon 5, Aerosmith and Bon Jovi, watch TV programs such as “Criminal Minds” and “Modern Family,” and enjoy shopping at Forever 21.The sister tastes of Aria Louis and Cagla Izkan, residents of the Republic of Cyprus in the Mediterrean Sea, provide no inkling they are children of longtime territorial enemies. However, the history books and their families’ collective war stories remind them of the literal and figurative walls that divide their people.Louis, a Greek Cypriot, is a Greek Orthodox Christian, while Izkan, a member of the Turkish Cypriot minority, is Muslim. Their relatives fought on different sides of a military conflict during the 1960s and 1970s that left hundreds dead and tens of thousands displaced. Travel between the two sections of the island was restricted until spring 2003.The wounds of the deadly struggle and the bad blood that followed remain fresh, the teens agreed.Today, the 17-year-olds are roommates in Battle Ground as part of the monthlong Cyprus Friendship program designed to show teens from the two Cypriot factions they have much in common even if decades of history suggests otherwise. Louis and Izkan are among 60 students participating in the program. The majority are on the East Coast.“I didn’t want to grow up hating the unknown,” Louis said when asked why she enrolled in the program. “I decided this would be a great opportunity to form my own opinions.”Louis and Izkan are learning about American food and agriculture, sustainability practices in the Portland metro area and, perhaps most important, each other’s lands and customs. Tammy Haas displays a sign she and her husband, Vern, prepared to greet two Cypriot students, one Greek and one Turkish, they are hosting this month at their Battle Ground home.